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IRS Issues Five-Year Plan to Improve Service and Tax Administration

by | Jul 21, 2022 | IRS |

The IRS has issued an aggressive five-year strategic plan to improve taxpayer service and tax administration, focusing on four goals:

  1. Service – Provide quality and accessible services to enhance the taxpayer experience.
  2. Enforcement – Enforce the tax law fairly and efficiently to increase voluntary compliance and narrow the tax gap.
  3. People – Foster an inclusive, diverse and well-equipped workforce and strengthen relationships with our external partners.
  4. Transformation – Transform IRS operations to become more resilient, agile and responsive to improve the taxpayer experience and narrow the tax gap.

This plan emphasizes the continued commitment by IRS Commissioner Chuck Rettig to serve and interact with taxpayers, make necessary changes, update antiquated systems, and strengthen relationships, all while narrowing the tax gap of the amount of tax that is due to the Treasury versus that which has been paid.

To read the complete report, click here.


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