In her annual report to Congress, Taxpayer Advocate Nina Olsen anticipates that taxpayers will receive the worst level of service since 2001. Citing budget problems of the past five years, Ms. Olson notes the erosion of taxpayer service to individuals coupled with a lack of effective administration and the failure to pass taxpayer rights legislation for a very dim future. The solution, according to the Taxpayer Advocate can be found if Congress makes an investment in the IRS and holds the IRS accountable for the application of the investment.

To learn more, read the IRS’ news release.